The reduced rates apply to
- students and apprentices (over 18 years)
- people with disabilities (50 and up on the German disability rating scale)
- holders of the Frankfurt Pass and Frankfurt Card
- recipients of ALG II (unemployment benefits)
- Persons undertaking voluntary service, e.g. voluntary social year, voluntary ecological year, voluntary military service (with proof)

If you are visiting at a reduced price, please present your reason for the reduction at the cash desk in addition to the Online Ticket.

The online ticket for our permanent exhibitions is valid for three years from the day of purchase and can be redeemed on site if no other validity date is printed (regular limitation period according to § 195 BGB). Please note that online tickets cannot be exchanged or returned after purchase. The purchase of tickets of this type does not constitute a distance contract pursuant to § 312b BGB.